Watson Campaign Automation Ideas

Submit new product ideas for Watson Campaign Automation, Watson Real-time Personalization, Watson Content Hub and Universal Behavior Exchange. Before you submit, please review existing ideas; if an idea close to yours already exists, it's better to add comments or vote on the existing idea. We will review your ideas and use them to help prioritize our product development. Best of all, the portal will automatically update you when the status of your idea has been changed.

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Support for MMS and RCS

We want to be able to communicate via MMS and RCS when available. Given Watson integrates with mGage who support these features, why aren't they currently available in Watson?

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Mar 27 2019
  • Under Consideration
How will this idea be used?

To communicate with customers in ways that specialist SMS providers already provide

What is your industry? Other
What is the idea priority? High
DeveloperWorks ID
Link to original RFE
  • Attach files
  • Admin
    BIPIN PATEL commented
    26 Apr 21:11

    No immediate plan for RCS until mobile operators align with their commercial offering.

    As to MMS, it is 2020 product roadmap item.

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    22 Oct 17:31

    Are there any updates as to when MMS support will be added in 2020 or if that is even still the plan?