Watson Campaign Automation Ideas

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Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit WCAIDEAS-I-43 Make a UBX event and/or Audience available in Automated Programs.

Add Integration with WooBox Merged

We run contests through WooBox and there doesn't seem to be a way to connect the two? WooBox only allows a few platforms and 'webhooks' to connect to it. Add an integration with WooBox to the offering set, so we can add our contest participants directly to WCA and send them a realtime email confirming their entry.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Mar 27 2019
  • Planned for Future Release
How will this idea be used?

This idea will be used so we can integrate our contest participants with our database, and add them to automated programs.

What is your industry? Non-Industry Specific
What is the idea priority? Medium
DeveloperWorks ID
RTC ID
Link to original RFE
  • Admin
    Diane Bowman commented
    22 Apr 14:32

    Thank you for the idea!  Would you be able to use UBX to get WooBox data to WCA and if there were an action/step in a program that allowed you to send contact data via UBX to Woobox via UBX- would that meet your use case?

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    22 Apr 19:17

    Hi Diane,

    I work with Jenny. Our current use case is to pull data from WooBox, and based on how a contact interacted with WooBox, they'd be added to a specific WCA program.

    It would be very helpful if WooBox were a UBX endpoint or integrated with WCA in another way.

  • Admin
    Diane Bowman commented
    05 Jun 14:51

    Thank you!

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    05 Jun 15:13

    Hi Diane,

    Yes, that is the use case. I will add that we'd need the data to flow from WooBox into WCA in realtime as contest entries are made, and for the action/program step to respond in the same timely manner.

    Thanks,

    Jenny