Watson Campaign Automation Ideas
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There is a lot of effort put on creating selection fields , in a lot of ocasions for clients using CRM solutions, this is a must and also selection fields are multiple with lots of values. It is great to be able to use these values in web forms, but it is very limited when it comes to queries, and rule sets. The user has to remember of have an external list of value to be able to replicate the exact name of each value for a query. This should be a basic feature and will improve the user experience greatly.
At the moment on my client´s main database there are more than 20 selection fields and some of them have more than 20 values. Imagen to query these fields, value by value..it is not user friendly.
How will this idea be used?
This will be used on queries to divide the database by brands, this will be used on rule sets by destination , this will be used to filter the mutiple criteria to select targeted comunications for small target groups.
|What is your industry?||Travel & Transportation|
|What is the idea priority?||High|
|Link to original RFE|