Watson Campaign Automation Ideas
Submit new product ideas for Watson Campaign Automation, Watson Real-time Personalization, Watson Content Hub and Universal Behavior Exchange. Before you submit, please review existing ideas; if an idea close to yours already exists, it's better to add comments or vote on the existing idea. We will review your ideas and use them to help prioritize our product development. Best of all, the portal will automatically update you when the status of your idea has been changed.
Connect with your peers and IBM experts on the Watson Marketing and Commerce Community
Submit ideas for other Watson Customer Engagement Products:
• Other Watson Marketing solutions
• Watson Commerce
• Watson Supply Chain
This idea has been merged into another idea. To comment or vote on this idea, please visit WCAIDEAS-I-266 Remove user from program.
When our cashier's get emails form customers at check out, sometimes they are given a fake email that does not belong to anyone. this adds unneeded contacts into the database the just linger there and have the potential to become spam traps.
we would like to see a step in programs that if a users goes through the entire welcome series and does not open any of the mailings that they are opted out.
or if we can set a triggered program based on a query of inactivity that would put users in a re-engagement program with failure to engage with program mailings, they are unsubscribed.
this would help us keep out database a lot cleaner than going to a 3rd party vendor for their assistance
How will this idea be used?
this idea will be used to automate the process of purging emails that are not engaging with our email program
|What is your industry?||Retail|
|What is the idea priority?||High|
|Link to original RFE|