Watson Campaign Automation Ideas

Submit new product ideas for Watson Campaign Automation, Watson Real-time Personalization, Watson Content Hub and Universal Behavior Exchange. Before you submit, please review existing ideas; if an idea close to yours already exists, it's better to add comments or vote on the existing idea. We will review your ideas and use them to help prioritize our product development. Best of all, the portal will automatically update you when the status of your idea has been changed.

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Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit WCAIDEAS-I-39 Additional Program level behavior criteria.

Make "conversion" a simpler option in Programs Rule Builder Merged

Would it be possible make "conversion" a simpler option when selecting criteria in Programs Decision Points, as opposed to a Custom Triggered Event that requires additional setup?

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • May 7 2019
  • Uncommitted Candidate
How will this idea be used?

If a customer is receiving a series of emails -- such as Abandon Cart -- and then makes a purchase after clicking on one of the emails, the Program has served it's purpose and the customer no longer needs to receives the same sort of emails and could be removed from the Program or moved to a new track to better tailor their experience and reduce unnecessary email deployments.

What is your industry? Media & Entertainment
What is the idea priority? Medium
DeveloperWorks ID
RTC ID
Link to original RFE
  • Admin
    Diane Bowman commented
    10 May 02:27

    Thank  you for the idea!  We plan to address this as part of the Advanced routing in the new programs canvas, to allow you to set rules, like has made purchase, as contacts enter and as they proceed so that with each run, we check across the flow and exit or re route those based on your rules. We have an existing Idea that I will merge this with to add to the votes