Watson Campaign Automation Ideas
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In large organizations or organizations that has had a change in staff, Org Admins might not be "Known" to all users.
It would therefore be great that when I have an issue such as Logging in, I can select a button that will notify all active Org Admins for the Org that the user name trying to login has a challenge.
The Org Admins will then receive a "Notification" in the User Interface and by Email that the user name [XYZ] and notification email address [uvw] has requested assistance, The org Admin can then deal with the issue directly or contact the user if the account was disabled for a reason for example.
How will this idea be used?
This service will automatically notify the Org Admins of the Org for the User Account that is experiencing login issues so the user does not have to hunt around trying to find out who is an Org Admin for the Org.
|What is your industry?||Non-Industry Specific|
|What is the idea priority?||Medium|
|Link to original RFE|