Acoustic Campaign Ideas


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Notify Enabled Org Admins in UI and Email that User [XYZ] has a WCA Account issue

In large organizations or organizations that has had a change in staff, Org Admins might not be "Known" to all users.

 

It would therefore be great that when I have an issue such as Logging in, I can select a button that will notify all active Org Admins for the Org that the user name trying to login has a challenge.

 

The Org Admins will then receive a "Notification" in the User Interface and by Email that the user name [XYZ] and notification email address [uvw] has requested assistance, The org Admin can then deal with the issue directly or contact the user if the account was disabled for a reason for example.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Jun 3 2019
  • Under Consideration
How will this idea be used?

This service will automatically notify the Org Admins of the Org for the User Account that is experiencing login issues so the user does not have to hunt around trying to find out who is an Org Admin for the Org.

What is your industry? Non-Industry Specific
What is the idea priority? Medium
DeveloperWorks ID
RTC ID
Link to original RFE
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  • Admin
    Beth White commented
    June 19, 2019 22:24

    Thanks for the idea! We can research this idea to see what it would take and will continue to watch the votes to help us prioritize.

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    June 21, 2019 13:41

    Smart thinking!