Watson Campaign Automation Ideas
Submit new product ideas for Watson Campaign Automation, Watson Real-time Personalization, Watson Content Hub and Universal Behavior Exchange. Before you submit, please review existing ideas; if an idea close to yours already exists, it's better to add comments or vote on the existing idea. We will review your ideas and use them to help prioritize our product development. Best of all, the portal will automatically update you when the status of your idea has been changed.
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Hi, Would be great the posibility to change the actual behaviour of Lead Route option. Today WCA send an email to person who must to receive the contacts with a lilnk to download the contacts. I understand that is more secure than attached, but, directly get the csv file as an option will be more simple to deliver the contact info who need.
How will this idea be used?
This is a simple solution when is necessary share a contact information through other programs, Other issue is no all people have the permission to download files into the organization (like call center operators from a Bank), so if the list is attached this really simple the share of specific contacts
|What is your industry?||Professional Services|
|What is the idea priority?||High|
|Link to original RFE|