Watson Campaign Automation Ideas

Submit new product ideas for Watson Campaign Automation, Watson Real-time Personalization, Watson Content Hub and Universal Behavior Exchange. Before you submit, please review existing ideas; if an idea close to yours already exists, it's better to add comments or vote on the existing idea. We will review your ideas and use them to help prioritize our product development. Best of all, the portal will automatically update you when the status of your idea has been changed.

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Please write about the weekly maintenance in SLA or Knowledge center.

I heard that the WCA is performing weekly maintenance on Tuesdays at 10:00 PM-12:00 PM (EST).

This time is AM 11:00-PM 01:00 in Japan.

If maintenance is performed during the daytime on weekdays, there is an impact such as the inability to send mail from WCA.
However, the implementation time for this weekly maintenance is not listed at all in the Knowledge Center or SLA.

I would like the user to be informed of the weekly maintenance execution time.

Kind regards,

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Jun 13 2019
  • Under Consideration
How will this idea be used?

Operate the WCA by avoiding the weekly maintenance execution time.

What is your industry? Other
What is the idea priority? Urgent
DeveloperWorks ID
RTC ID
Link to original RFE