Watson Campaign Automation Ideas
Submit new product ideas for Watson Campaign Automation, Watson Real-time Personalization, Watson Content Hub and Universal Behavior Exchange. Before you submit, please review existing ideas; if an idea close to yours already exists, it's better to add comments or vote on the existing idea. We will review your ideas and use them to help prioritize our product development. Best of all, the portal will automatically update you when the status of your idea has been changed.
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Suppose I have a program called "Summer Offers". And I tag it with 2 tags: "seasonal" and "loyalty". Now, I am creating my steps within the program, and I want to use the Update Profile step to write down "loyalty" in one of the fields. Today I have to do thism manually. I cannot grab "metadata" from the campaign and use it as a parameter to update profile. It would be super useful to have this as a parameter within the "universe" of the program. Makes programs truly more "multi-channel" by being able to re-use common metadata amongst different channels and actions.
How will this idea be used?
Same use case as described before. Within programs. Having program tags or start and end dates or even the program name available to send them as a parameter to other systems would help the multichannel strategy.
|What is your industry?||Healthcare|
|What is the idea priority?||High|
|Link to original RFE|