Watson Campaign Automation Ideas

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Re-usable Program Metadata within Programs

Suppose I have a program called "Summer Offers". And I tag it with 2 tags: "seasonal" and "loyalty". Now, I am creating my steps within the program, and I want to use the Update Profile step to write down "loyalty" in one of the fields. Today I have to do thism manually. I cannot grab "metadata" from the campaign and use it as a parameter to update profile. It would be super useful to have this as a parameter within the "universe" of the program. Makes programs truly more "multi-channel" by being able to re-use common metadata amongst different channels and actions.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Jul 12 2019
  • Under Consideration
How will this idea be used?

Same use case as described before. Within programs. Having program tags or start and end dates or even the program name available to send them as a parameter to other systems would help the multichannel strategy.

What is your industry? Healthcare
What is the idea priority? High
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Link to original RFE
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