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Ability to Automatically Apply template changes to Programs and Automated Message

At the moment in order to apply template changes to an active program or automated messages they must be stopped, the template reselected and then started again.  This is long process and in the situation whereby you use template that is updated regularly, it is very time consuming to have to keep inactivating then reactivating the programs

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Aug 5 2019
  • Under Consideration
How will this idea be used?

Possibly a checkbox can be added to the config page for a Program/Message that gives the users the option of "Check for latest template version ".  This way when there is a templates that is updated regularly, the new updates are automatically applied to the program/automated messages without the requirement to stop/reactivate them

What is your industry? Marketing & Public Opinion Research
What is the idea priority? Medium
DeveloperWorks ID
RTC ID
Link to original RFE
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  • Admin
    Diane Bowman commented
    10 Sep 05:35

    We are looking to improve the workflow from content to programs. If we did allow you to change content mid-stream, do you need the ability to know what contacts received which version?

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    10 Sep 08:18

    Hi Diane, thanks for coming back on this. Yes I believe it would be useful to have the ability to know which version of a template a contact received. Thanks