Watson Campaign Automation Ideas

Submit new product ideas for Watson Campaign Automation, Watson Real-time Personalization, Watson Content Hub and Universal Behavior Exchange. Before you submit, please review existing ideas; if an idea close to yours already exists, it's better to add comments or vote on the existing idea. We will review your ideas and use them to help prioritize our product development. Best of all, the portal will automatically update you when the status of your idea has been changed.

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Submit ideas for other Watson Customer Engagement Products:

•  Other Watson Marketing solutions
Watson Commerce
Watson Supply Chain

Direct Mail, Telesales and Other Channels

Identify the contact who was added on a Telesales, Direct Mail or other planned channel for future release. Today is not possible to query a contact who was added on a Telesales step. Without this information is not possible to create strategies for people who are being reached out on other channels like remove them to receive messages on the next few days. It's important to know who are the contacts who are being contact by other channels to avoid send lots of messages by Email, SMS and/or Push notification.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Aug 7 2019
  • Needs review
How will this idea be used?

A use case is a description of how users will do something that they consider important. Example:

As a customer doing online shopping, I need to browse products, compare products, select products and place an order. The order needs to be processed and I need to receive shipping updates.

What is your industry? Media & Entertainment
What is the idea priority? High
DeveloperWorks ID
RTC ID
Link to original RFE
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