Acoustic Campaign Ideas


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Add the ability to include CRMi System fields in Query Export

Please add the CRMi system fields to Available fields to include in a Query Export.

 

The CRMi integration system fields are the following:

CRM Enable Sync

CRM Sync ID

CRM Account ID

CRM Contact Type

 

These 4 fields are necessary to analyze and troubleshoot anything related to CRM integration yet are not available to export from a query.    

 

Workaround:  They ARE available when performing a COMPLETE database export, but that is not ideal for someone with a multi-million record database.  It's difficult to manage such large csv files offline.  Especially when you are only interested in a fraction of records that you can isolate via a Query.  Also, if your Query reaches into behaviors or other non-database field criteria, the complete database export couldn't be sorted/filtered down anyways to the limited records you are looking into.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Sep 6 2019
  • Needs review
How will this idea be used?

It will be used by Acoustic Campaign customers who are also integrating with a CRM and need to easily export these system fields alongside their other system and custom fields from a specific Query.

What is your industry? Non-Industry Specific
What is the idea priority? Medium
DeveloperWorks ID
RTC ID
Link to original RFE
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