Acoustic Campaign Ideas
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Please add the CRMi system fields to Available fields to include in a Query Export.
The CRMi integration system fields are the following:
CRM Enable Sync
CRM Sync ID
CRM Account ID
CRM Contact Type
These 4 fields are necessary to analyze and troubleshoot anything related to CRM integration yet are not available to export from a query.
Workaround: They ARE available when performing a COMPLETE database export, but that is not ideal for someone with a multi-million record database. It's difficult to manage such large csv files offline. Especially when you are only interested in a fraction of records that you can isolate via a Query. Also, if your Query reaches into behaviors or other non-database field criteria, the complete database export couldn't be sorted/filtered down anyways to the limited records you are looking into.
How will this idea be used?
It will be used by Acoustic Campaign customers who are also integrating with a CRM and need to easily export these system fields alongside their other system and custom fields from a specific Query.
|What is your industry?||Non-Industry Specific|
|What is the idea priority?||Medium|
|Link to original RFE|