Watson Campaign Automation Ideas
Submit new product ideas for Watson Campaign Automation, Watson Real-time Personalization, Watson Content Hub and Universal Behavior Exchange. Before you submit, please review existing ideas; if an idea close to yours already exists, it's better to add comments or vote on the existing idea. We will review your ideas and use them to help prioritize our product development. Best of all, the portal will automatically update you when the status of your idea has been changed.
Connect with your peers and IBM experts on the Watson Marketing and Commerce Community
Submit ideas for other Watson Customer Engagement Products:
• Other Watson Marketing solutions
• Watson Commerce
• Watson Supply Chain
In an automated program, it would be very helpful to redirect customers to a decision point rather than a specific email.
This way a group of customers would still have to match criteria before receiving that email.
A workaround from support was to just add in the same decision, but this wastes components to do the exact same thing which will ultimately use up more programs.
How will this idea be used?
For example, in a getting started program - I would like customers to enter, decide if they should receive an "extra user email" and then go on to decide if they need a low usage email.
|What is your industry?||Professional Services|
|What is the idea priority?||High|
|Link to original RFE|