Acoustic Campaign Ideas
Submit new product ideas for Acoustic Campaign, Real-time Personalization, Content and Exchange. Before you submit, please review existing ideas; if an idea close to yours already exists, it's better to add comments or vote on the existing idea. We will review your ideas and use them to help prioritize our product development. Best of all, the portal will automatically update you when the status of your idea has been changed.
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• Other Acoustic solutions
• Watson Commerce
• Watson Supply Chain
The WCA Support Portal has a filesize upload limitation of 5mb, so video demonstrations of issues cannot be uploaded easily.
If the video should be secured (due to its sensitive content) then the only option advised by IBM is:
1. Upload the file to WCA by SFTP
2. Create a Support case for the the issue and mention a request for IBM to download it
3. Support personnel will either submit a Become User request and download the file (in which case you would have to give them your user password) OR a WebEX video conference can be arranged to allow them to download it
Rather than this process, suggest IBM invest in upgrading the content hosting of the Support Portal to allow medium-large size file downloads.
FYI I was referred to this portal by Support to lodge the feature request.
How will this idea be used?
This will save customer's of WCA much time when documenting an issue
|What is your industry?||Non-Industry Specific|
|What is the idea priority?||Medium|
|Link to original RFE|