Watson Campaign Automation Ideas

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Display folder paths / locations of item in global search

When accessing end-client org's that I am unfamiliar with and looking for a particular mailing / asset library / automated messages / contact sources / landing page sites

the global search only displays the folder name column without the location of the folder which takes quite sometime to find the folder path I am looking for

if the folder path can be displayed in a column against the item that would save a lot of time.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Jul 2 2018
  • Planned for Future Release
How will this idea be used?

When looking for a specific item when helping an end-client, I will immediately know the path location of the folder if the user only knows the name of the item

- Saves a lot of time and hassel

- ability to edit the item from the folder directory view, 'Save a copy', 'Export', 'Import'

- able to locate items in Orgs that aren't set up chronologically with naming conventions and have huge amounts of sub-folders.

What is your industry? Professional Services
What is the idea priority? Medium
DeveloperWorks ID
RTC ID
Link to original RFE
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  • Admin
    Beth White commented
    August 17, 2018 13:47

    We agree! This is an item that we are researching as we continue to iterate on this feature.

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    December 10, 2018 08:10

    Hi Beth

    This is marked as delivered, but when will it appear please? I've searched for an email in the new UX and I can't see the location information specified. Has it been deployed yet? Been looking forward to this one for a long time!

    Thanks,
    Scott

  • Admin
    Beth White commented
    December 10, 2018 20:13

    Hi Scott, My apologies- this was grouped with an item that was delivered.  Watson Assistant will be our new global search and you will be able to see where the item lives in the next upcoming weeks.  Stay tuned.  Remarking as Planned for future release.

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    December 10, 2018 21:48

    Hi Beth, with Watson Assistant now being used as the Global Search is it being restricted according to user profiles? i noted that users with restricted access could view other entities through Watson assistant.

  • Admin
    SAMUEL PESKIN commented
    December 10, 2018 21:59

    Hi Vincent, 

    I am the owning OM for Watson Assistant. This is not an expected behavior, could you please open a ticket with support so that my team can investigate this further.