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Email Insights - Ability to test the same mailing more than once.

At the moment in email insights I can only test an email template once and after that I am unable to test it again once a formatting issue has been corrected.

Since the search bar is only looking for mailing templates that have not been submitted for testing yet.

The provided previews are displayed in quite a messy and useless manner. Please add the ability to filter out which email service provider previews you would like to see displayed instead of all of them.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Jul 2 2018
  • Under Consideration
How will this idea be used?

- Email Insights can be better utilized by end-clients since they would be able to perform tests more then once on the same template when an issue occurs.

- The ability to display selected email service provider previews will improve user experience greatly.

What is your industry? Professional Services
What is the idea priority? Medium
DeveloperWorks ID
RTC ID
Link to original RFE
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  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    July 02, 2018 09:22

    There is a retest button within the preview if you want to reset. Agreed regarding the filtering of which clients you want to test as some may not be relevant to the users region.

  • Admin
    Erinne Mejia commented
    July 20, 2018 20:51

    As mentioned we do have the retest functionality. We are looking at a better way to test messages across the platform, stay tuned.