Acoustic Campaign Ideas
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Currently unsubscribe keywords for SMS require the keyword (for example STOP) to be the first few characters. For example, STOP or STOP PLEASE will work, but “STOP” or TXT STOP will not.
The required behaviour would be for the keyword (in this case STOP) to be recognised anywhere within the response. For example
How will this idea be used?
To ensure better capture of SMS unsubscribe requests.
|What is your industry?||Retail|
|What is the idea priority?||Medium|
|Link to original RFE|