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SMS unsubscribe keyword anywhere in sentence

Currently unsubscribe keywords for SMS require the keyword (for example STOP) to be the first few characters. For example, STOP or STOP PLEASE will work, but “STOP” or TXT STOP will not.

The required behaviour would be for the keyword (in this case STOP) to be recognised anywhere within the response. For example

"STOP"

Please STOP

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Jan 5 2020
  • Needs review
How will this idea be used?

To ensure better capture of SMS unsubscribe requests.

What is your industry? Retail
What is the idea priority? Medium
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